T-Mobile Celebrates 5 Years as a Public Company with Record-Low Churn, Industry-Leading Customer Growth, and Strong Profitability
T-Mobile Q1 2018 Earnings Release
May 1, 2018
BELLEVUE, Wash. - May 1, 2018 - T-Mobile US, Inc. (NASDAQ: TMUS) reported record results in the first quarter of 2018 with industry-leading customer growth, best-ever service revenues, strong profitability, and record-low postpaid phone churn. Our formula is simple. We listen to customers and look to fix what they hate about this industry. Fourteen Un-carrier moves and millions of satisfied customers is proof our formula is working. The Un-carrier has rid the industry of two-year service contracts and punitive data overages, and ushered in an era of Unlimited rate plans. Simply put, T-Mobile changed wireless for good. T-Mobile’s momentum continues into 2018 with record service revenues of $7.8 billion and our lowest ever postpaid phone churn of 1.07%. In Q1 2018, we again expect to lead the industry with more postpaid phone net additions than Verizon, Comcast, and AT&T combined.
These incredible customer results have translated into industry-leading financial growth, as once again, T-Mobile is the only wireless provider to grow service revenues year-over-year. Meanwhile, both of our largest competitors have been unable to grow service revenues year-over-year for 13 straight quarters. "Five years ago, we came together with MetroPCS and wireless has never been the same," said John Legere, CEO of T-Mobile. "Becoming a public company was monumental and accelerated our mission to change a stupid, broken, arrogant industry! 2018 started off with a bang, and T-Mobile just delivered industry-leading postpaid phone nets, record high service revenues, and record low postpaid phone churn, and our momentum continues!"
Customer Growth Expected to Lead the Industry Again T-Mobile is all about giving more to our customers without asking more from them. Customers are continuing to respond to T-Mobile’s compelling offers such as T-Mobile ONE and Netflix on Us, and are coming to the Un-carrier in droves. In Q1 2018, more than 1.4 million customers joined T-Mobile capping off an incredible five-year winning streak.